MR RENTAL LTD is committed to protecting and respecting your privacy. This policy explains how we use any personal information we collect from you, or that you provide to us, when you use our car hire services.

Information We Collect

We may collect and process the following personal information about you:

• Name and contact details (including email address, phone number and postal address)
• Payment information
• Driving licence details (including driving licence number, date of birth, and expiry date)
• Information about your rental history with us

How We Use Your Information

We use your personal information for the following purposes:

•  To provide you with our car hire services
•  To process your rental bookings and payments
•  To communicate with you regarding your rental bookings and enquiries
•  To comply with legal obligations, such as verifying your identity and driving licence detail
•  To improve our services and customer experience
•  To send you marketing communications, with your consent

Sharing Your Information

We may share your personal information with:

•  Third-party service providers who perform services on our behalf, such as processing payments and verifying driving licence details
•  Law enforcement agencies, regulatory bodies and other third parties where required by law or to protect our rights and property
•  Our affiliates and business partners, with your consent

Security and Data Retention

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure or loss. We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal obligations.

Your Rights

You have the right to:

•  Access and obtain a copy of your personal information
•  Request that we correct or update your personal information
•  Object to the processing of your personal information for direct marketing purposes
•  Withdraw your consent to the processing of your personal information
•  Request that we delete your personal information, subject to certain exceptions

Contact us

If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at

020 7101 4323. We will respond to your request as soon as possible.