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Frequently Asked Questions
Top FAQ's
To rent a car from MR RENTAL LTD, you will need a valid driving licence, a credit or debit card in your name, proof of address such as a utility bill or bank statement and DVLA check code (which can be found on the Gov Website).
You must be at least 21 years old with minimum 2 years driving experience to rent a car from MR RENTAL LTD. Drivers under the age of 25 may be subject to a young driver surcharge.
Our rental prices include insurance and roadside assistance. Additional extras, such as GPS navigation systems and child seats, and additional drivers are available for an additional fee.
In the event of an accident, you should contact us immediately. We will provide you with assistance and guidance on how to proceed. If the accident is your fault, you may be liable for an insurance excess fee.
Yes, you can add additional drivers to your rental, subject to an additional fee. All additional drivers must meet our rental requirements and provide the necessary documentation.
If you return the car later than the agreed drop-off time, you may be subject to a late return fee. Please contact us as soon as possible if you anticipate that you will be late.
Yes, you can cancel your rental booking up to 24 hours before the scheduled pick-up time. Cancellation fees may apply.
All our rental cars are regularly maintained and serviced to ensure they are in top condition. In the unlikely event of a breakdown, our roadside assistance team will provide you with assistance and arrange for a replacement vehicle if necessary.
You can pay for your rental using a credit or debit card in your name. We accept all major credit cards, including Visa, MasterCard.
If you damage a tyre during your hire call us immediately we will transfer, you to one of our mobile tyre fitters. You have the option to pay for the new tyres and call-out fee on the Spot or pay for it out of your security deposit.
Why Choose Us
Large Fleet
From compact cars to spacious SUVs and everything in between, our large fleet guarantees quality, comfort, and reliability for a memorable and enjoyable journey.
Easy Booking
Experience the simplicity and convenience of our easy booking system. With just a few clicks, you can effortlessly reserve the perfect vehicle from our car rental fleet.
Premium Support
Experience the pinnacle of service with our premium support, ensuring that your car rental journey is nothing short of extraordinary.